Roobet Privacy Policy

At Roobet, we are committed to protecting your personal data and respecting your privacy while you enjoy everything our platform has to offer. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our app, or engage in roobet gambling activities. By creating an account or using our services, you agree to the practices described below. Roobet Casino is operated by Raw Entertainment B.V., registered in Curaçao under reg. 157205, with fiat transactions processed by Raw Entertainment Ltd in Cyprus. We operate under Curaçao license OGL/2024/687/0427 and are dedicated to maintaining transparency about how your data is handled.

Information We Collect

When you complete roobet register procedures or use roobet login credentials, we collect a range of personal and technical information necessary to provide our services and comply with legal obligations. We gather this information directly from you, automatically through your use of our platform, and occasionally from third-party verification providers.

• We collect your registration data, including your name, email address, date of birth, and country of residence
• We record your gaming activity, including bets placed on our roobet slots, roobet blackjack tables, and other games
• We track transaction details related to deposits and withdrawals across BTC, USDT, USDC, ETH, SOL, and other supported currencies
• We store device information, IP address, browser type, and data related to your use of our roobet app or roobet casino app
• We may collect identity verification documents when required for KYC and AML compliance
• We log your communications with our customer support team via email or LiveChat

How We Use Your Information

We use the information we collect for several legitimate business purposes. Our goal is to provide a safe, secure, and enjoyable environment for every player who chooses our crypto casino Roobet platform.

• We use your data to verify your identity and prevent fraud or underage access
• We process your information to manage deposits, withdrawals, and bonus eligibility, including roobet bonus codes and roobet promo code redemptions
• We analyze your gaming patterns to personalize promotions such as free spins, rakebacks, and VIP Club invitations
• We use your contact details to send important account notifications and, where you have opted in, marketing communications about roobet bonus codes and new features
• We rely on your data to comply with applicable gambling regulations and Curaçao licensing requirements
• We use aggregated, anonymized data to improve our platform, including our sportsbook, live casino, and roobet crypto casino game offerings

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience across our website and app. Cookies help us remember your preferences, keep you logged in, and understand how players interact with our roobet slot games and other features. You can manage cookie settings through your browser, though disabling certain cookies may affect the functionality of your account.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with select partners and service providers who help us operate our business effectively.

• We share data with payment processors to facilitate deposits and withdrawals via Skrill, AstroPay, Interac, Pix, WebPayPlus, UPI, and supported cryptocurrencies
• We work with identity verification companies to confirm your eligibility to play
• We may disclose information to regulatory authorities, law enforcement, or courts when legally required
• We share limited data with game providers such as Pragmatic Play, Evolution, Hacksaw Gaming, and NetEnt to ensure fair gameplay
• We may share information with marketing and analytics partners to improve our services, always in accordance with applicable privacy laws

Data Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption technology to safeguard sensitive data, including financial transactions processed through our crypto roobet payment infrastructure. While we strive to protect your information, no method of transmission over the internet is entirely secure, and we encourage you to use strong passwords and enable available security features on your account.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and will respond to legitimate requests within a reasonable timeframe.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request the deletion of your data, subject to our legal and regulatory retention obligations
• You may object to certain types of data processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact us using the details provided at the end of this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. Account data may be retained even after your account becomes inactive, which occurs after six uninterrupted months without a login, in order to meet our obligations under Curaçao gambling regulations.

International Data Transfers

As an international platform serving players across regions including Canada, Mexico, South America, Europe, and Asia, we may transfer your data across borders to process transactions and provide services. Please note that Roobet is not available to residents of certain restricted countries, including the United States, United Kingdom, Australia, and others listed in our Terms and Conditions. If you are located in a restricted jurisdiction, you must not attempt to access roobet casino login services.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete such information and close the associated account.

Third-Party Links and Services

Our platform may contain links to third-party websites, including affiliate partners and offerwall providers such as Offertoro and Lootably used for our Free Play feature. We are not responsible for the privacy practices of these external services, and we encourage you to review their respective privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our support team. You can contact us via email at support@roobet.com for general inquiries or CS@roobet.com for complaints. Our LiveChat support is available 24/7 to assist you with privacy-related questions or any other concerns about your experience with Roobet Casino.